Question: When is a two month commitment NOT a two month commitment?
Answer: When that commitment is made to Jazzercise.
The truth is that if you sign up with Jazzercise for two months or for twelve months or anything in between, you basically give them the right to charge your bank account forever, into eternity, month after month unless you give them written notice to stop. Not knowing this, because I was stupid and didn't read the online contract, I left Mississippi believing all was right with the world. They knew from the beginning about my crazy schedule and I even took the time to talk to the owner and one other instructor to tell them how much I had enjoyed the classes and that I would be back in a couple of months.
Last week, I was shocked to see another $53 charge on my credit card for March, but I thought it was an honest mistake on their part and I called them. The owner "seemed" apologetic, but when I requested a refund, she switched from sweet southern belle to steel magnolia in nothing flat. No refund, and that was her final answer. My final reply was good luck with your business. I will not go back.
I've been a great ambassador for Jazzercise through the years talking about it wherever I go and I admit l feel cheated because I'm paying for weeks of classes I can not attend. The good thing is that I've learned a
valuable lesson. I will be very wary of any contract for anything. Thankfully, in Arizona I only have to pay $5.25 for individual classes. In Mississippi, where everything is more expensive, I have to pay $12 per class. Live and learn.